Description This article describes techniques on how to identify, debug, and troubleshoot issues...
Customer Service
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Description
This article describes how to troubleshoot the 'Port1 not enabled' issue when FortiSwitch is offline on FortiSwitch Manager.
Below is an example of the error:
FSWMVMTM24000XXX # execute switch-controller...
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DescriptionThis article provides how to add a FortiSwitch to FortiGate if the FortiSwitch is not visible in the FortiGate.ScopeFortiSwitch and FortiGate.Solution
This issue may arise if the FortiSwitch has been manually ...
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DescriptionThis article describes the reason the FortiSwitch shows offline due to an NTP issue noticed after the upgrade.ScopeFortiGate, FortiSwitch with v7.6.0 or v7.4.0 and above.Solution
Issue:
It is noticed when Fort...
Created on
DescriptionThis article describes the case when FortiSwitches show offline due to the dnsfilter-profile configuration.ScopeFortiGate and FortiSwitch versions 6.4.x, 7.0.x.Solution
FortiSwitches may show offline on FortiG...
Created on
Description
This article describes how to fix when a FortiSwitch cannot come online on FortiGate. When running the command 'execute switch-controller diagnose-connection <FSW_SN>' it displays the following output...
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